Privacy policy

Wes Brooks Insurance ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. We never sell your personal information.

Information we collect

Information you give us. When you submit a quote or contact form, call, or email us, we collect the details you provide — such as your name, phone number, email address, the type of coverage you're interested in, and any message you send. We ask only for what we need to respond to you.

Information collected automatically. Like most websites, we collect basic technical data through cookies and analytics — such as your device type, browser, pages viewed, and how you found us. This helps us understand how the site is used and improve it.

How we use your information

• To respond to your quote requests, questions, and service needs.
• To prepare insurance quotes, which may involve sharing your information with the carriers and the TWFG system used to service your request.
• To contact you about your inquiry or your policies.
• To maintain, secure, and improve this website.
• To comply with legal and regulatory obligations.

Calls, texts and email

When you send us a form, you agree that Wes Brooks Insurance may call, text or email you at the contact details you provide about your request. We contact you personally — not with automated marketing. Message and data rates may apply, and you can reply STOP to any text to opt out of texts. Mobile opt-in and text-message consent is not shared with third parties for marketing purposes.

How we share information

We share your information only as needed to serve you — for example, with insurance carriers and TWFG Insurance Services to obtain quotes and service policies, and with service providers who help us operate the website. Our website provider receives a copy of each form submission to make sure it reaches us (and forward it if it doesn't) and to count website inquiries for our reports; it doesn't use that copy for anything else. We may also disclose information when required by law. We do not sell your personal information.

Cookies & analytics

We use cookies and analytics tools, including Google Analytics, to measure site traffic and usage. Google Analytics uses first-party cookies (such as _ga) to record the pages you view, your device and browser, how you found the site, and your approximate location, which it derives from your IP address (Google Analytics does not store the IP address itself). It also records when someone taps a phone, text or email link or sends a form, along with the type of coverage selected — never your name, phone number, email or message. See how Google uses information from sites that use its services. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on.

Data security

We take reasonable measures to protect the information you share with us. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security. Please avoid sending sensitive information (such as Social Security numbers) through the website form — we'll collect anything sensitive securely when we prepare your quote.

Your choices

• You can choose not to submit information through the website and contact us by phone instead.
• You can ask us to update or delete the contact information you've provided.
• You can opt out of analytics tracking as described above.

Third-party links

This site links to third parties — including TWFG, insurance carriers, Google, and social media. Their privacy practices are governed by their own policies, and we encourage you to review them.

Children's privacy

This website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Your continued use of the site means you accept the current version.

Contact us

Questions about this policy? Reach out: